Shipping policy

HOW MUCH DOES SHIPPING COST?

We offer free shipping on all orders within the United States. We do not currently ship internationally.

PROCESSING TIME

As soon as we receive your order, we process it within 1–3 business days.

ESTIMATED DELIVERY

Once your order is processed, we will send tracking information to the email used during checkout. Estimated delivery is 3–5 business days after processing — most orders arrive within 4–8 business days of purchase.

If your order hasn't arrived in the estimated delivery time, please contact our support team at contact@brightdailygoods.com.

If your order hasn't arrived within 30 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries.)

RETURNS AND REFUND GUARANTEE

For items received that are not as described or are defective, we cover the return shipping cost and will replace the item as soon as possible.

All returns must be in original packaging and condition and also be made within 30 days of the delivery date.

RETURNS AND EXCHANGE POLICY

For non-defective items received in 100% condition, a 30% restocking fee applies. We will send you a return label once we receive your request. Once we receive the returned item, we will process your refund minus the 30% restocking fee.

All returns must be in original packaging and condition and must be made within 30 days of the delivery date.

BrightDailyGoods reserves the right to refuse returns that are requested after the 30-day window following delivery.

For additional help please contact us at: ✆ 1-800-384-1430 Mon–Fri, 8:00–4:00 PST and/or email us at contact@brightdailygoods.com.